If United would buy JetBlue, it would trash Mint and convert everything to United Business/F. JetBlue as a boutique, upscale experience would seize to exist. Scores of customers (including myself) would immediately bail and probably fly DL. In effect, United would just have thrown money into a black hole. The Lost and Found clerks, both DFW and ATL, indicated this is a relatively new policy. They did not seem happy with this policy. I have no doubt this is now the policy, as they repeatedly begged me to contact DL and express my unhappiness with the policy. Usage Terms © American Airlines, Inc. All Right Reserved. JetBlue Airways Media Inquiries. 27-01 Queens Plaza North Long Island City, NY 11101 Phone: (718) 709-3089. All Other Inquiries Please call (800) 538-2583. Utilize Smart Suite, NetTracer and Triangle systems to initiate searches to locate and explain bag status to customers.Work as a team with Airport BSO offices and other JetBlue crewmembers to.

Lost & Found Central is a turnkey managed service developed by NetTracer to meet the unique needs of the airline industry’s lost & found unchecked item returns process. Lost & Found Central leverages NetTracer’s vast experience in tracing, matching, and returning airline baggage and lost & found items, while also providing a centralized returns processing center for airlines, rental car companies, and even trains to leverage for the quick return of lost items back to their impacted passengers.

Self-Service Technology for Lost & Found Management

Provides a self-service technology strategy for unchecked lost articles, integrating with customer’s websites, allowing for proactive automated initial and follow up communication to passengers regarding their lost item status.

Operational Scalability and Space Optimization

Provide customers with access to a scalable business process that can expand quickly to address seasonal volume demand, while eliminating the need for local storage, processing space, and manpower at an airport or train station.

Improved Customer Experience

Utilizes NetTracer’s advanced tracing technology to match lost items with lost item reports, achieving very high return rates to passengers. More importantly, internal customer experience objectives required of the lost & found process can be exceeded.

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